Please read these Terms and Conditions carefully as they affect your rights and liabilities under the law and set out the terms under which Croydon Limited Partnership (“Centrale”) and Whitgift Limited Partnership (“Whitgift”) (each an Owner, and together, the Owners) makes the car park available to you at Centrale Multi-Storey Car Park and Whitgift Car Park (“Car Park”).
Any reference to “we”, “us” or “our” in these terms is a reference to the Owner(s) and/or operators of the car park.
1. Using the Car Park
a) By entering the Car Park, you are accepting these Terms and Conditions.
b) We permit you to access and use the car park for the sole purpose of parking your vehicle.
c) If you do not wish to be subject to these Terms and Conditions you should exit the Car Park immediately.
2. Owner’s responsibility to you
a) Other than liability for death, personal injury or loss of or damage to your vehicle resulting from Owner’s negligence, the Owner and its employees, representatives and contractors shall not be liable for any loss or damage howsoever arising.
b) If your vehicle is damaged, or if you notice any damage to another vehicle, in the Car Park, you should report it immediately to an appropriate member of staff.
c) Crime including criminal damage, theft or attempted theft should be immediately reported to the Metropolitan Police.
d) You should bear in mind that we cannot guarantee that people will not enter the Car Park and cause damage to property or engage in criminal behaviour. Your use of the Car Park is at your own risk.
3. Securing your vehicle and possessions
a) Before you leave your vehicle, please ensure that your vehicle is securely locked, including the windows and that the handbrake is applied.
b) Wherever possible please take your possessions with you when you leave your vehicle.
c) If you do leave possessions in your vehicle, you do so at your own risk. Therefore, please do not leave them where they are visible.
4. Tariffs
a) Car Park charges are displayed at the Car Park entrances, exits and other areas in the Car Park. They are also published online at: https://centraleandwhitgift.co.uk/visit/parking/#tariff
b) The Owner reserves the right to vary the Car Park charges without prior notice.
5.. Automatic Number Plate Recognition
a) Automatic Number Plate Recognition (“ANPR”) cameras are used to monitor and record vehicle entries and exits to and from the car park.
b) The Owner may seek to recover unpaid charges using ANPR information.
c) These cameras may collect your personal data. For further information regarding the processing of personal data by us, please read our privacy policy located at:. https://centraleandwhitgift.co.uk/visit/about-the-centres/privacy-policy/
5. Charges
a) You must pay for parking your vehicle in the Car Park. The charges and methods of payment are displayed at the entrance to the car park and at the payment machines.
b) Charges are based on the period that your vehicle is on site. You must pay for your parking at the designated payment machine points, or via scanning the Scan2Pay QR code prior to your exit.
6. Unpaid Charges
a) If you do not pay the charges you owe, you agree that Owner, its representatives, and contractors may contact DVLA to request details of the registered owner using ANPR information.
b) If you still do not pay such charges following receipt of the notice, the Owner, its representatives, and contractors reserve the right to take legal proceedings to recover the unpaid charges and any reasonable related legal costs.
7. Safety in the Car Park
a) You must drive carefully in the Car Park and obey all directional signage and speed limits.
b) Once you have parked your vehicle, please make your way to the nearest exit and beware of moving vehicles.
c) You must ensure that your vehicle is parked fully within a parking space. Please do not park your vehicle over more than one parking space.
d) You must comply with all instructions or requests given by any of Owner’s employees, representatives, and contractors.
8. Damage to other vehicles or property within the Car Park
a) If you damage another vehicle or any property or structure within the Car Park, you will be liable, and you must report this immediately to a member of Owner’s staff.
b) If you damage any property or structure within the Car Park, you may be required to repair the damage (to Owner’s reasonable satisfaction) or to pay the reasonable costs to the Owner to repair the damage.
9. Prohibited Activities in the Car Park
a) You are not permitted to:
- carry out any activity in connection with the selling, hiring or disposal of vehicles or any other goods or services;
- park your vehicle anywhere that could cause obstruction to other Car Park users, whether this be by blocking the entrance/exit or by causing an obstruction inside the Car Park;
- do anything in the Car Park which may annoy other users of the Car Park, or which may cause offence or inconvenience to Owner or any other user of the Car Park;
- park your vehicle in a parking space designated for a particular type of vehicle or for a specific user if your vehicle is not of such particular type or if you are not such user;
- park your vehicle for longer than 48 hours (unless Owner’s prior written consent has been obtained);
- clean a vehicle or to authorise anyone else to clean your vehicle whilst it is in the Car Park;
- dispose of any items or drop litter in the Cark Park;
- place flyers on any vehicles in the Car Park;
- smoke or use electronic cigarettes in the Car Park;
- tow a vehicle in the Car Park; or
- carry out or authorise anyone else to carry out any work, maintenance, or repairs to your vehicle whilst it is in the Car Park.
b) You are only allowed to park in the parking spaces which are marked for customer use.
c) You must not do anything in the Car Park which would be a breach of the law.
10. Access and relocation of vehicles
a) We reserve the right to refuse the admission of any vehicle to the Car Park for any reason whatsoever.
b) If the Owner, its representatives or contractors think that your vehicle is causing an obstruction in the Car Park, the Owner will contact the relevant authority to request your vehicle is removed. The Owner, its representatives or contractors also reserve the right to move your vehicle if considered necessary by driving or otherwise using whatever method is considered appropriate.
c) If part of, or the whole of the Car Park must close (either temporarily or permanently), or if the Car Park must be evacuated, either in the case of an emergency or for other reasons including without limitation security reasons, we have the right to refuse access to the Car Park or to ask you to leave the Car Park.
d) Circumstances when we will consider moving a vehicle include but are not limited to where a vehicle is:
• blocking an access or an emergency exit;
• causing a potential fire hazard;
• inconveniencing other Car Park users;
• obstructing essential maintenance;
• parked incorrectly;
• posing a security risk; or
• posing a risk to health and safety.
11. Abandoned Vehicles
a) If it appears that your vehicle has been abandoned in the Car Park, the Owner, its representatives and contractors have the right to contact the relevant authority to request that your vehicle is removed.
b) A vehicle left in the car park for over 48 hours will be considered to be abandoned.
c) Before the Owner, its representatives or contractors contact the relevant authority, reasonable steps will be taken to contact the vehicle owner, including by contacting the DVLA.
12. Exit
a) You can only exit the Car Park during the Car Park opening hours. If your vehicle is parked after the Car Park closes, then you will not be able to exit the Car Park until the Car Park reopens. You will be charged for the period that your vehicle is on-site. If you delay exiting the Car Park once you have paid the fees due for the period, you may incur additional charges.
14. Variation to these Terms and Conditions
These Terms and Conditions shall not be varied except in writing by the Owner.
15. Governing law
These Terms and Conditions shall be governed in accordance with the laws of England and Wales.